Privacy Policy

Information We Collect

When you engage with our personal coaching services, we collect information that helps us provide you with personalized guidance and support. This includes details you provide directly through our contact forms, coaching sessions, and ongoing communications.

How We Use Your Information

Your information serves specific purposes related to delivering high-quality personal coaching services. We believe in transparency about how your data supports your development journey and our business operations.

Primary Uses

Service Improvement

We analyze aggregated, non-personal data to enhance our coaching methodologies and website functionality. This helps us understand what works best for our clients and continuously improve our approach to personal development coaching.

Data Protection and Security

Protecting your personal information is fundamental to our operations. We implement multiple layers of security to ensure your data remains confidential and secure throughout our professional relationship.

Our team receives regular training on data protection best practices, and we maintain strict confidentiality protocols that extend beyond legal requirements. This commitment to security reflects our respect for the trust you place in us during your personal development journey.

Your Rights and Choices

You maintain significant control over your personal information throughout our coaching relationship. We respect your right to privacy and provide clear mechanisms for exercising these rights whenever needed.

Access and Correction

You can request access to your personal information at any time. If you notice any inaccuracies in the information we maintain, simply contact us and we'll promptly correct these details. This ensures your coaching experience remains relevant and personalized.

Data Portability and Deletion

Information Sharing and Third Parties

We maintain strict control over your personal information and share it only when necessary to provide our services or when required by law. Our approach prioritizes your privacy while ensuring we can deliver effective coaching support.

Service Providers

We work with carefully selected third-party service providers who help us deliver our coaching services. These partners include payment processors, scheduling platforms, and secure communication tools. All service providers are bound by strict confidentiality agreements and data protection requirements.

Legal Requirements

We may disclose personal information when required by law, court order, or other legal processes. In such cases, we'll notify you whenever legally permissible and limit disclosure to the minimum information required.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this privacy policy. Our retention periods reflect both your needs as a coaching client and our legal obligations as a business.

When retention periods expire, we securely delete or anonymize your information. You can request earlier deletion in most cases, though some information may need to be retained for legal purposes.

Cookies and Website Technology

Our website uses cookies and similar technologies to enhance your browsing experience and help us understand how visitors interact with our content. These tools allow us to provide a more personalized and efficient service.

You can control cookie settings through your browser preferences. However, disabling certain cookies may limit some website features and functionality.

International Data Transfers

While our primary operations are based in the United Kingdom, some of our service providers may process data in other countries. When international transfers occur, we ensure appropriate safeguards are in place to protect your information according to UK and European data protection standards.

We use standard contractual clauses and work only with providers who demonstrate adequate data protection measures. Your rights regarding your personal information remain the same regardless of where processing occurs.

Changes to This Privacy Policy

We review and update this privacy policy regularly to reflect changes in our services, legal requirements, and best practices. When we make significant changes, we'll notify you through email or prominent notices on our website.

Minor updates that don't affect your rights or how we use your information may be made without specific notification. We encourage you to review this policy periodically to stay informed about how we protect your privacy.